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ALL PRODUCTS PURCHASED FROM BOLSCH MAY BE EXCHANGED, PROVIDED THAT THE CLIENT COMMUNICATES DIRECTLY TO BOLSCH +57 3103617440, EXPRESSING THE INTENTION TO MAKE THE EXCHANGE OF PRODUCT FOR SAME OR GREATER AMOUNT AND ADDING THE DIFFERENCE, DURING A MAXIMUM OF 30 CALENDAR DAYS AFTER THE PURCHASE, PROVIDING THE ID OF THE PERSON WHO BOUGHT IT.
BOLSCH WILL ONLY ACCEPT CHANGES THAT MEET THE FOLLOWING REQUIREMENTS.
THE PRODUCT MUST BE IN THE SAME STATE IN WHICH IT WAS DELIVERED AND MUST CONSERVE THE ORIGINAL TAGS.
THE SHIPMENT MUST BE MADE USING THE SAME BOX AND / OR BAG IN WHICH IT WAS RECEIVED TO PROTECT THE PRODUCT. IN THE EVENT THAT IT CANNOT BE DONE WITH THE BOX AND / OR BAG WITH WHICH IT WASDELIVERED, THE CUSTOMER MUST RETURN IT IN A PROTECTIVE BOX SO THAT THE PRODUCT ARRIVES AT THE BOLSCH WAREHOUSE WITH THE MAXIMUM POSSIBLE GUARANTEES.
A COPY OF THE DELIVERY RECEIPT MUST BE INCLUDED IN THE PACKAGE, WHERE THE RETURNED PRODUCTS AND THE REASON FOR THE RETURN ARE ALSO MARKED.
THE RETURN OF THE PRODUCTS WILL RESULT IN A REFUND EQUAL TO THE COST OF THE RETURNED PRODUCTS ONLY IN THE EVENT THAT THE PRODUCT DELIVERED IS DEFECTIVE OR INCORRECT, BOLSCH WILL ALSO REIMBURSE THE CUSTOMER FOR THE CORRESPONDING SHIPPING COSTS. REFUNDS ARE MADE THROUGH PAYU.
ITEMS PURCHASED DURING SALE ARE FINAL. NO CHANGES OR RETURNS ARE ALLOWED WHEN BUYING AN ITEM ON SALE.
BOLSCH WILL BE EXEMPT FROM THE LIABILITY ARISING FROM THE GUARANTEE, WHEN IT PROVES THAT THE DEFECT COMES FROM:
1. MISUSE OF THE PRODUCT BY THE CLIENT.
2. WHEN THE CLIENT DID NOT FOLLOW THE INSTRUCTIONS FOR PRODUCT CARE (SEE PRODUCT CARE).
